Cookie & Privacy Policy

Last updated: May 2026

1. Who We Are

KitchenSavvi operates at shop.kitchensavvi.com. We are committed to protecting your privacy and handling your data responsibly under UK GDPR.

2. Data We Collect

We collect the following personal data:

  • Name and email address — when you create an account or place an order
  • Delivery address — for order fulfilment and subscription deliveries
  • Payment information — processed securely by Shopify Payments, not stored by us
  • Recipe access data — if you register to access our recipe library
  • Subscription preferences — plan type, delivery timing choice, and plan interval

3. How We Use Your Data

We use your data to process orders, manage subscriptions, send delivery notifications, and improve our service. We do not sell your data to third parties.

We may share your delivery address with our courier partners solely for the purpose of fulfilling your order.

Subscription delivery preferences (including your chosen first-delivery timing) are stored as order notes and may be used internally or passed to our fulfilment system via automated workflows.

4. Cookies

We use cookies for the following purposes:

  • Essential cookies — required for the shop, cart and checkout to function (Shopify)
  • Analytics cookies — we may use tools like Google Analytics to understand how visitors use the site
  • Preference cookies — to remember your settings and improve your experience

You can control cookies through your browser settings. Disabling essential cookies may affect checkout functionality.

5. Data Retention

We retain your order and account data for 7 years in accordance with UK tax law. You may request deletion of your account data at any time by contacting us.

6. Your Rights

Under UK GDPR you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at matthew.lacour@kitchensavvi.com.

7. Third-Party Services

Our website is powered by Shopify. Their privacy policy applies to data processed through their platform: shopify.com/legal/privacy.

We may use Zapier to automate internal workflows, including processing subscription delivery preferences. No personal data beyond order references and delivery preferences are shared with Zapier.

8. Contact

For privacy queries contact matthew.lacour@kitchensavvi.com.